PlexMediaSever – ‘There was a problem playing this item’

I had this error displaying to me when attempting to play a few items from my library. The files I knew were OK as VLC playback via sshfs direct from the server was fine.

Read a few things about SSL connections, Subtitles, this, that and the other – but none were the cause of my issue.

Turns out it was disk space.

From ‘Plex Media Server.log’

{{{
Feb 09, 2016 10:55:41 [0x7fc28a3f9700] WARN – Low disk space: 5043020343 bytes source file, 18746441728 bytes capacity, 3664343040 bytes available on /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions
Feb 09, 2016 10:55:41 [0x7fc28a3f9700] WARN – TranscodeSession: inadequate disk space for transcode
Feb 09, 2016 10:55:41 [0x7fc28a3f9700] ERROR – Failed to start session successfully.
}}}

Who’d have thought only having 3.5GB~ free would be an issue!

Just thought I’d share.

Also posted @ https://forums.plex.tv/discussion/206281/there-was-a-problem-playing-this-item

2 Replies to “PlexMediaSever – ‘There was a problem playing this item’”

  1. How much space did you end up needing to free for it to work? I’m experiencing the same issue and have freed up 6.46GB and it still isn’t working

    1. I think it was something like double the size of the file. If you’re tight on your install drive space – you can change the Transcoder settings to use a different directory/mount point (drive). I’ve updated mine to use the main 1TB storage drive within the system rather than the 20GB Virtual Disk.

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